Job Postings

• Proficient in Microsoft Office applications
• High school diploma
• Prior office and receptionist experience
• Possesses an upbeat, professional personality and is a team player
• Ability to maintain a professional and friendly demeanor and represent the Air Force Core values in a professional manner with all personnel and visitors.

• Providing state officials support in the use of federal system data for establishment and enforcement of child support orders, increase child support collections, and improve case processing.
• Planning and conducting onsite technical support visits and preparing reports to summarize visit results and recommendations.
• Collaborating with ACF Regional Offices, participating in conference calls, and presenting at national, regional, and state conferences.
• Identifying potential system enhancements to federal systems, e.g. the Child Support Portal, submitting change requests, and documenting business requirements
• Analyzing issues concerning use of federal systems data
• Developing technical assistance material.
• Maintaining various data and task matrices, as well as utilizing JIRA for issue tracking and change management.

• Bachelor’s degree in a closely related discipline with a minimum of 3 years of experience or 10 years professional experience.
• 5 years of experience in child support including an understanding of child support systems.
• Demonstrated ability to work independently, self-manage daily priorities and handle multiple tasks at the same time.
• Experience working and collaborating with a range of stakeholders including senior leadership, subject matter experts and other internal and external partners.
• Demonstrated ability to develop and deliver presentations for national, regional and state conferences, teleconferences and webinars
• Written communication skills with experience creating procedure documents, white papers, analysis outcomes, etc.
• Extensive experience with MS Office Suite, specifically Word, Excel, Outlook and PowerPoint

• Lead the Web Team of the Division of Federal Systems (DFS) to provide program support to the OCSE.
• Atleast 15 years’ experience with the Office of Child Support Enforcement (OCSE) as a web design supporting the maintenance, operational and enhancement of the OCSE website and ensuring website materials meet Section 508 compliance and the Health Human Services (HHS) department standards.
• Extensive knowledge with data processing experience including generating web analytic reports, conducting website usability tests, reviewing and creating system documentation or user guides, and participating system life cycle development.
• Manages the posting and user feedback distribution processes for OCSE Portal secure website to ensure content posted and Portal user feedback distributed timely and accordingly.

• Bachelor’s degree in Decision Science, Math/Statistics or other technical discipline or 5 years professional experience in an operations analyst role
• Demonstrated analytic skills in order to produce a clear and effective evaluation/assessment
• Development of technical and/or training documentation
• Demonstrated problem-solving capability
• Experience with MS Office Suite, specifically Word, Excel, Outlook and Powerpoint
• Ability to work independently and within deadlines

• Knowledge of the child support enforcement program or the Federal Parent Locate service
• Customer service experience working in a child support related area or program.

The Switzer Building is located at 330 C Street, SW, in Washington, DC.

You may also apply directly by sending email to HR@agovx.com

• • Act as Sales, Business development & marketing representative for existing key accounts.
  • Develop new business and long term account opportunities through prospecting sales status.
  • Develop, coordinate and implement marketing plans designed to maintain and increase existing business and capture new opportunities.
  • Develop sales presentations, conduct seminars and participate in meeting whit clients and external vendors.
  • Complete proposals, follow up on submissions and close business. Be aware of organizational growth initiatives regarding market and target customer segments, and the company’s potential to meet customer needs.
  • Oversee, maintain and upgrade existing accounts to ensure ongoing client satisfaction.
  • Coordinate, manage and resolve account maintenance issues.
  • Answering queries from customers by phone and email.
  • Controlling operational expenses.
  • Driving new business initiatives.
  • Analyzing and tracking sales figures.
  • Building, developing & maintaining relationships with key business partners.
  • Ensuring all customer issues are resolved in a timely manner.
  • Develop weekly, monthly and quarterly revenue forecasts that are aligned with our team revenue targets.
  • Develop sales strategies and track the progress of the sales stages and report on a monthly basis
  • Managing marketing functions like product planning & roadmaps, consultation and business development as well as handling analysis data and post analysis of product launch.
  • Developing marketing strategies to build consumer preference and drive volumes, evaluating marketing budgets periodically

Developed and built business from start up to generate 6-figures sales annually, established strong customer relationship.

• Marketing or business management related to BA/BS degree or equivalent preferred
• Must be extremely effective at initiating high-level contacts in accounts and have strong documentation and presentation skills to close the sale
• Creativity and ingenuity in developing successful sales strategies; have a working knowledge of the industry along with a pulse on what is forthcoming
• Possess growth-oriented philosophy and be able to manage growth responsibly.
• Fluent in MS Office (Excel, work and powerpoint)